Seller and scope
Seller: Cseh Beatrix e.v. (DreadlockShop.hu), Arany János utca 29, 3589 Tiszatarján, Hungary. Email: info@dreadlockshop.hu; phone: +36 70 295 8101. These terms apply to consumer orders delivered to the United Kingdom or United States. Mandatory rights in the destination country remain in force.
Orders, prices and payment
Product details, availability, total price and shipping costs are shown before an order is placed. UK checkout prices are in euros; US checkout prices are in US dollars. The seller accepts an order by confirming it. Available payment methods are displayed at checkout. The charge made by a bank or card issuer for currency conversion, if any, is outside the shop’s control.
Delivery
We ship to the UK or US address entered at checkout. The shipping method, charge and estimated delivery time appear before the order is placed. Jewelry-only orders can use padded mail; orders including T-shirts use parcel delivery. See Shipping. Any destination customs duties or import taxes are the recipient’s responsibility if imposed and are not included in checkout totals.
Returns
For UK consumers, the statutory right to cancel a distance sale generally lasts 14 days from receipt. Notify info@dreadlockshop.hu within that period and return the goods to the seller’s address within the following 14 days. The buyer pays direct return postage. We refund the purchase price and the cheapest standard outbound delivery within 14 days of cancellation, but may wait until the goods or proof of their return arrives. Statutory exceptions apply only when relevant and disclosed before purchase. For US customers, we voluntarily offer the same 14-day return window from delivery: email us within 14 days and return the item within the following 14 days; direct return postage is paid by the buyer. This voluntary policy does not limit any rights under applicable US law.
Problems with an order
Contact info@dreadlockshop.hu with your order number and the issue. UK statutory rights for faulty or misdescribed goods apply to UK orders. US orders are subject to applicable US consumer rights, including rules on shipping delays and refunds. Nothing here limits mandatory consumer rights.